On Monday 1st July 2024, TIBCO Software announced to all its customers that TIBCO Nimbus was among a group of "product technologies [that] will no longer be available for renewal or new subscription starting on September 2, 2024".
On Friday 2nd August 2024, TIBCO confirmed the retirement date for the Nimbus on-premise product suite to be September 1, 2025. In the retirement notice, TIBCO states "Support for the product(s) will continue according to the terms of your agreement with TIBCO until the earlier of A) the product's retirement date, or B) the expiration date of your current subscription agreement."
This confirms the previous communication that subscription contracts in place as of September 2, 2024 will confer the right to use the software for the full contracted term. It is important to note that however long your subscription may be, normal TIBCO support (helpdesk and hotfixes) for the product will end on the 1st September 2025.
TIBCO's new "TIBCO Platform" offering does not include any equivalent or replacement for TIBCO Nimbus.
You're not alone.
We are here to help navigate your organisation's transition and relaunch your business process capability.
Roc supports its customers with process consulting and technologies worldwide.
We are the primary partner for TIBCO Nimbus technical services globally
We have experience and partnerships with multiple process platforms and process automation technologies
We have more experience migrating both to and from Nimbus as a process platform than anyone else
How can we support you?
Roc know how to deliver value through process as a communication tool, whether your focus is on understanding the enterprise, communicating intent for a project, or delivering improvement through process automation. We provide comprehensive support across various industries that includes setup, deployment and training to ensure processes align with the business objectives.
By understanding how TIBCO Nimbus has brought benefit to your business, we can recommend and deliver a project to transition you to an alternative solution that will include:
Implementation of the new platform
Design and testing of content migration
Migration services
Acceptance testing and handover
Platform roll-out support, onboarding and integration
Our approach
Reviewing your current position and usage of TIBCO Nimbus
Identifying the process platform features that are most important to you and providing options for migration
Providing a roadmap for transition to the right future solution
Supporting you throughout the change process and beyond
FAQs
Last updated: 6 August 2024, 15:05 (BST)
What is the TIBCO "product retirement process"? Has Nimbus been retired as a product?
TIBCO usually give existing customers a minimum of 12 months' notice of any product retirement.
The retirement date for the Nimbus on-premise product suite is 1st September 2025.
If the product is being retired, how long do I have to migrate off of it?
This will depend on how long your subscription has to run. TIBCO has stated that existing subscriptions will continue to confer the right to use the software even if they extend beyond the product retirement date although TIBCO themselves will not offer support beyond that point.
If you need more time to migrate, we recommend seeking an extension to your subscription before the cut-off date and will support you in this. Note that subscription renewals must be completed on or before September 1, 2024.
Does TIBCO have a Nimbus alternative that we can migrate to?
No. The new consolidated TIBCO Platform offering contains an "add-on for Business Process Management" but this is not a Nimbus equivalent and there is no migration path for content to the application which sits behind this add-on, TIBCO BPM Enterprise.
Do you have experience in migrating customers from Nimbus to other process platforms?
Yes, we have managed migration projects from Nimbus to other process platforms for large organisations.
If my Nimbus subscription runs past the product retirement date, what happens?
The subscription confers the right to use the software, so you will be able to carry on using the software until the end of your subscription period. The product retirement date marks the end of support for the product - after this date TIBCO will no longer offer a helpdesk, or issue hotfixes for security or software failures.
Is there a possibility of extended support from TIBCO?
TIBCO has indicated that they will consider signing extended support agreements with some customers who want long term subscription extensions, up to an additional year (i.e. 1st September 2026). They will consider this on a case by case basis. Note that any such agreement would still have to be signed with TIBCO by 1st September 2024.
Can Roc offer TIBCO Nimbus support after the product retirement date?
We have provided support from 1st Line up to managed service levels for a number of customers over the years, so we have all the knowledge and experience necessary. To discuss extended support, get in touch with us.
I have a TIBCO Nimbus Cloud Service subscription. Is that also affected?
TIBCO's Nimbus Cloud services weren't part of the retirement announcement, but TIBCO has indicated that they will also be retired at some point. Given that TIBCO itself operates the Cloud infrastructure, we anticipate that when they retire the product, the service will cease to operate.
Roc is exploring options with TIBCO for providing an extended service beyond the retirement date for customers who need more time. Please get in touch if you would like to discuss this.