As the Covid situation is restricting local and international travel, we ran our latest Cross Industry Exchange for Process Excellence (CIEPEX) meeting online. It was great to see so many regular attendees and new customers join us for the afternoon.
A big thank you to Fraser Wilkinson who opened the session with a presentation about the process transformation at Tata Steel Europe, where they’ve introduced an integrated approach, aligned to the Tata Business Excellence model. Using this has really helped to change people’s mindset about process change.
Fraser commented on Roc’s support throughout, “Roc’s support team has been a superb partner in the Tata Steel deployment programme. They not only have excellent technical product knowledge but also an understanding of how to best fit the architecture to the organisation. The team are always very responsive whenever we need support and guidance.”Fraser Wilkinson, Tata Steel Europe
Next Dan Egan from TIBCO shared the latest Nimbus API integration functionality, including an example connecting with Spotfire Cloud, as well as the release highlights for Nimbus (10.4), all were well received by customers. The 10.4 release will be available on cloud and on-premise shortly.
Andy Land and Ian Leaver from Roc provided an update on Roc’s Digital Documents solution, a way to deliver clear instructions to the point of need, via any device, with image and video to support the narrative. It delivers digital content to colleagues using web links, which can be shared in M/Soft Teams Channels – a great tool, especially while everyone is working remotely.
The session concluded with a technology futures discussion and some best practice sharing related to the top challenges for Digital Transformation. Participants said it can be hard to get started but using a process maturity model (such as CMMi) is very valuable and getting buy in from the senior management team is essential.
Thanks to all the customers that joined us. We look forward to hosting our next CIEPEX meeting early in the new year.