Extend your in-house capability
Augment your internal teams with specialist technical expertise and 24/7 operational support.
Expert support for your IT team
From responsive first-line service desk support to expert third and fourth-line engineering and onsite teams, Roc delivers a complete support service.
Our in-house teams are equipped to support users, resolve complex technical issues, and provide on-site presence when needed —ensuring a seamless experience from ticket to resolution.
By providing consistent coverage across the full IT estate, we help reduce service gaps, improve user satisfaction and keep your business running smoothly.
Our in-house teams are equipped to support users, resolve complex technical issues, and provide on-site presence when needed – ensuring a seamless experience from ticket to resolution.
Review our full Managed Services catalogue here.
These are challenging times for Higher Education. Decreasing student enrolment, increasingly squeezed finances, a cost-of-living crisis, maintaining the quality of educational provision, and the transition to a digital learning environment to list just a few.
A lot has been said about AI and trust. When it first burst onto the scene much was made of its ability to eliminate human bias. Decisions made by AI – we were told – would be fairer.
What skills and capabilities does HE need to make the most of the promise of emerging technology?
Higher education is neither immune to (nor excluded from) the way emerging technology is transforming the way we work and live.
The Higher Education sector has found itself the focus of some very unwanted attention. With a unique combination of critical personal information and highly valuable research data, more and more cyber criminals are focusing their efforts on compromising university infrastructure.