Managed Services

Roc Technologies work in partnership with internal teams to keep your operational running costs low and free up your in-house IT team to focus on the delivery of key strategic benefits for your organisation. We can also provide specialist skills for technologies like Citrix and Microsoft on an “as required” basis – avoiding the cost of retaining high-cost resources within your in-house teams. It results in improved user experiences, higher levels of reliability, and improved operational efficiency. A great Managed Services provider will always work to improve the service you have handed to them – to measure, optimise and automate your environment so your business accelerates its performance. Roc specialises in delivering a range of IT Operational and Platform Managed Services from UK SC Cleared Managed Service centres and on-site teams across UK public and private sector customers.

As part of our Managed Service offering Roc also has a dedicated Maintenance Division which specialises in maintaining IT infrastructures on behalf of organisations that rely on IT to grow and flourish. We are committed to reducing annual maintenance costs and maximising the return on IT investments. When IT hardware fails, the priority is to get critical systems and users, operational again as quickly as possible. Achieving this means having the right skills, in the right place at the right time, this can be a real challenge, particularly if you have a distributed IT estate or limited in-house resources. That’s where Roc’s Break-Fix Services can help. We have an army of engineers based across the UK, enabling us to offer 24x7x365 support with guaranteed fix times from as little as 4 hours. We support the entire IT estate from servers, storage and desktop devices to specialist EPOS equipment, interactive kiosks and printers.