Roc’s tailored managed service offerings allow you to select IT service areas to be outsourced, with the flexibility to retain in-house control of any business critical IT systems.
Managed Services accelerate the performance, productivity and skills capability of IT departments.
Roc specialise in delivering a range of IT Operational and Platform Managed Services from UK SC Cleared Managed Service centres and on-site teams across UK public and private sector customers.
As part of our Managed Service offering Roc also has a dedicated Maintenance Division which specialises in maintaining IT infrastructures on behalf of organisations that rely on IT to grow and flourish. We are committed to reducing annual maintenance costs and maximising the return on IT investments. When IT hardware fails, the priority is to get critical systems and users, operational again as quickly as possible. Achieving this means having the right skills, in the right place at the right time, this can be a real challenge, particularly if you have a distributed IT estate or limited in-house resources. That’s where Roc’s Break-Fix Services can help. We have an army of engineers based across the UK, enabling us to offer 24x7x365 support with guaranteed fix times from as little as 4 hours. We support the entire IT estate from servers, storage and desktop devices to specialist EPOS equipment, interactive kiosks and printers.
Roc can support organisations with managed services and help realise the following benefits:
Roc has successfully delivered its Managed Services for clients across multiple sectors, both public and private, to support strategic objectives and operational needs.
Our Managed services range from multi-million-pound global programmes, to point solutions to meet a specific requirement or mitigate an identified risk. Our expertise, processes and guidelines have been successfully proven across sectors.