Cross Industry Exchange for Process Excellence & Advancement
Process sits at the core of every business, industry and public service.
Processes define how products are made, services sold, goods shipped, children educated, buildings used, cities lived in, and patients treated. They define the way organisations and people work, develop new products, or improve existing ones, how they share ideas, serve customers, deal with complaints or compliments. And they define how organisations comply to legislation and regulations, and ensure how organisations do the right thing, in the right way, all of the time, every time.
Over the past 20 years we have seen the greatest changes to the way the world works since the industrial revolution, and the growth in globalisation and digitisations are now being over taken by automation and artificial intelligence. The processes used by organisations are being pushed and pulled like never before, and as we strive to keep our organisations running efficiently and effectively we are also looking to disrupt business models, shift them from physical to online, change our organisations from creating products to delivering services, attract a new generation who have new ideas of what work is and where work is done, and transform the world into a world where everything is connected. The lifecycle of a product continues well after we have sold it as it becomes an IoT connected device producing millions of data point that all impact the way our organisations do business.
The Cross-Industry Exchange for Process Excellence and Advancement has been formed to translate the changes happening in a fast-changing world into best practice process frameworks and research and explore the future potential of process in a world driven by robots and artificial intelligence. Members are drawn from some of the world’s leading users of process excellence, and bring together the latest examples of process best practice drawn from across industry, publish guidance and guidelines into key areas of process excellence, and initiate research into the future of process and how it can and must adapt to our changing world.
With founder members from Amey, Novartis, Abbvie, NFU Mutual and Roc Technologies the group will publish its findings to the wider process community and welcome members who can bring their experience and organisations willingness to explore new process strategies, to facilitate the world’s first cross-industry centre of excellence for process advancement.