Protect and Control Your Data and Applications

Roc helps many national, multinational and public sector organisations protect and control their data and applications through a flexible and secure Back Up as a Service (BaaS).

The service offers an off-site, cloud-based, flexible and highly scalable approach to backing up an organisation’s data and systems.

The service is powered by Commvault, an Enterprise-grade backup and disaster recovery service supporting branch office, data centre, multi-cloud, SaaS and hybrid environments.

Flexible deployment models and retention periods help to manage data protection operations and compliance globally. The service is underpinned by Service Level Agreements for additional assurance and consistent delivery.

Data is 100% secure and is situated outside an organisation’s IT infrastructure.

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Benefits

Roc’s Back Up as a Service offers a hosted off-site, cloud-based, flexible and highly scalable approach to backing up an organisation’s data:

Data Protection – simultaneous, effective and efficient within a converged management platform

Global Data Deduplication – reduces data transfers by up to 95%

Protection and peace of mind - for all data sources, whatever form they take or wherever they reside, physical or virtual

Managed tasks – designed with users in mind

High Availability – data is always protected and available, whether hybrid or managed cloud service

Secure - at all times - data is transported in a de-duplicated block format and encrypted in transit

Extended Data Retention and Archiving – 31 days of single data restoration points

Reduced Bandwidth required - provides a more flexible data transfer solution

How does the service work?

Assess – analyse the customers IT systems and requirements, to provide input into the backup and recovery solution needed

Scope – define the service required and the detailed parameters, configuration and assets that underpin it

 

Transition – migrate systems to the backup service, with the right quality gates and acceptance criteria

Service Level Agreements – ongoing service measurements tied to operational processes and procedures

Roc offers capabilities to deliver part or full end-to-end transformations to key IT services:

Programme and project management using Roc’s practice methodologies

Process practices to understand and model an organisation’s processes, improve them and automate workflows

Professional services teams, with highly accredited technical consultants and solution architects to deliver Citrix and Microsoft integrated solutions

Managed services, to deliver proactive ITIL and operational support for the lifespan of the solution